Your bill is due the 28th of the following month from your billing date. I.E. If you are bill on 1/31, then your bill due date would be 2/28.
The infrastructure replacement fees are assessed to every customer within the water system, and they are fees that were approved by the board of directors to help pay for the ongoing mainline replacement program. It is $8 a month.
You can pay by cash in office, by check in office or through the mail, or by card in office, over the phone, or online.
Penalties are assessed on the 10th of the month following your billing due date. Shutoff charges are assessed on the 20th of the month following your billing due date. Or the following business day if the 10th/20th falls on a holiday or weekend.
Link to the leak credit adjustment information, and form for application.
Please call the office at 253-848-5519, to discuss miscellaneous charges on your bill, or for any billing issues you need clarification on.
Backflow preventers are installed in accordance to WAC 246-290-490, in order to protect public drinking water from potential contamination.
Backflow preventers must be tested annually in accordance to WAC 246-290-490, to ensure the public drinking water remains safe from potential contamination.
Backflow is undesirable reversal of water flow in a plumbing system, where non-potable or contaminated water flows backward into the clean water supply due to pressure changes. This occurs through 2 pressure events, back-pressure or back-siphonage and poses serious health risks to the community connected to the public water supply.
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