Billing

​Penalty/Shut-Off Information

A $20 late fee is assessed on the 10th of every month to any past due bills.
Water meters are disconnected and a $50 fee is assessed on the 20th of every month for any past due bills.

If you have been disconnected for nonpayment, water will only be restored during regular business hours. If payment is received after our office is closed, water will be restored the next day beginning at 8:00AM

2026-2027 Rate Increase

Notice January 15, 2026

At the January 12th 2026 board meeting, the Board of Directors approved a standard adjustment to the company’s rates. As of April 15th, 2026, there will be a 3% increase and an increase of 3% on January 1st, 2027.

FAQs

What is my bill due date?

Your bill is due the 28th of the following month from your billing date. I.E. If you are bill on 1/31, then your bill due date would be 2/28.

The infrastructure replacement fees are assessed to every customer within the water system, and they are fees that were approved by the board of directors to help pay for the ongoing mainline replacement program. It is $8 a month.

You can pay by cash in office, by check in office or through the mail, or by card in office, over the phone, or online.

Penalties are assessed on the 10th of the month following your billing due date. Shutoff charges are assessed on the 20th of the month following your billing due date. Or the following business day if the 10th/20th falls on a holiday or weekend.

Please fill out the leak credit adjustment form here.

Please call the office at 253-848-5519, to discuss miscellaneous charges on your bill, or for any billing issues you need clarification on.

Leak Credit Adjustment

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